How to implement automatic creation of tasks based on incoming emails in Bitrix24?

Question

Bitrix24

Good afternoon!

Is it possible to automatically implement the mechanism for creating tasks from a letter using the standard tools of the Bitrix24 portal?
That is, let's imagine that there is some kind of general mail address, something like [email protected] It receives letters from different addressees. It is necessary that the system, upon receipt of each new letter, automatically creates a task with the subject as in the subject of the letter, and the text of the task is the text of the letter.
Is there a manual where to read it?

Thank you.

Answer 1

Good afternoon!
How to create the task itself from a letter, they write here https://helpdesk.bitrix24.ru/open/9324261/
We made a "fake" account of an employee whose mail was attached to the mailing list where Clients wrote. The "employee" had robots on tasks that scattered them in a certain order.