How to immediately close overdue cases in CRM Bitrix24?

Question

Bitrix24

Good afternoon. After transferring all contacts from AmoCRM to Bitrix24, "cases" were formed for each contact, often several pieces. Is it possible to close all these cases at once? Go into each contact and put a tick - broke.

Thanks to.

Answer 1

Like this, I guess:

use Bitrix\Main\Loader;
Loader::includeModule('crm');
$obActivities = CCrmActivity::GetList(
    [],
    [
        'OWNER_TYPE_ID'     => CCrmOwnerType::ResolveID('CONTACT'),
        'COMPLETED' => 'N',
        'CHECK_PERMISSIONS' => 'N'
    ],
    false,
    false,
    [
        'ID'
    ]
);

while ($arActivity = $obActivities->Fetch()) {
    CCrmActivity::Update(
        $arActivity['ID'],
        [
            'COMPLETED' => 'Y'
        ],
        false
    );
}

I only advise you to hang up on a one-time agent, which will not be executed on hits

Answer 2

Go to the "My Affairs" section ( http://your.b24/crm/activity/ ) - find all the necessary cases by the filter. At the bottom of the table, check "Public" and select "Mark done"