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Evgeny Ivanov2021-06-03 08:33:30
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Evgeny Ivanov, 2021-06-03 08:33:30

How to enter telegram (no SMS comes, the support is silent)?

I use Telegram only on computers (on several, I don’t use it on mobile devices).
Recently, I accidentally logged out of my account on one of the computers.
And now I can't log in.

On another computer, for unknown reasons, there was also an exit.
I did not go out there, hoping that it would be possible to somehow restore access there. But no - there was an "auto-exit".

Now, when entering the telegram, it requires you to scan the code. There is nothing to scan with (and probably useless because it requires a logged in academic record).

SMS code is not received. SMS is received from any other services. The mobile operator says that everything is fine and it is not his fault.
For two weeks I have been writing a telegram to the support about the problem - silence.

What to do?
Creating a new account is not an option.

PS
How do you work with telegrams in a business environment? You can't log in. Support is missing.

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2 answer(s)
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Evgeny Ivanov, 2021-06-22
@logpol32

3 months have passed - there is no answer from telegram technical support. That's the support.
I asked people on the forums how to solve my problem.
It turns out that SMS recovery was disabled in telegrams. And even a month ago.
And the option was left in the client. World class developers! Testing at altitude ...
In general, I downloaded the kotogram, there is a recovery via SMS. I immediately received an SMS, entered the kotogram.
Then I transferred the tdata folder from kotogram to telegram and was able to log in right away.

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AND, 2021-06-03
@daniziat

HOW TO ACT IF YOU HAVE NOT RECEIVED A SMS WITH THE ASSET CODE... When
registering an account, you may encounter various errors. If the code does not come when registering with Telegram, the first thing to do is to wait a bit or try again after a while. Perhaps the problem is related to the work of the mobile operator. There may be several reasons why it is not possible to get a password. Most often this is due to a cellular signal or an incorrect phone number. Also, such SMS messages may not come, because they were regarded by the operator as spam and blocked. Solutions if the number is entered correctly, but the password did not come:
registration using voice settings;
message to the Telegram support service;
call to the mobile operator.

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