How to draw up an agreement with a system administrator?

Question

System administration

Hello. I plan to hire a remote worker to maintain my server. I would like to make an agreement with him. I want to know how best to draw up a contract, what to prescribe in it, how tokens and what points must be indicated / indicated.
Another question that torments me! Pay a fixed salary or hourly based on the fact of the work performed? How to objectively evaluate the number of hours spent by him to complete the work? Maybe he drinks tea for 2 hours, and completed the task in 5 minutes.

Answer 1

The admin does not sell work, the admin sells the service "everything works, nothing breaks."
Pay a fixed price - everything works for you.
Pay hourly - suddenly, the number of "facts of work performed" is growing - either the server is buggy, or the network is falling.
It's like paying firefighters for the number of fires.
.

Answer 2

> Pay a fixed salary or hourly based on work performed?
A fixed fee for "everything works" + payment for your strange Wishlist (which were not originally included in the conditions). Well, either a sane fixed fee.
> How to objectively evaluate the number of hours spent by him to complete the work
No way. 80% of tasks in administration are completed in 60 seconds. The rest of the time is to think so that nothing can be figured out in these 60 seconds. So drinking tea for 2 hours may well be relevant to the task.

Answer 3

A contract, but don’t draw up a contract, if an irresponsible asshole comes across , then no contract will help you, he doesn’t risk anything except his salary, and if a sane one gets caught, he will work without a contract, discussed the conditions in words and away we go, until you fulfill your obligations on salary and volumes of Wishlist, he will fulfill his work.
Regarding payment, for the admin, the hourly schedule most often comes out complete nonsense. That is, there are few hours, but at a time that is not convenient for him, does it make sense to contact the customer? Usually 2 options are offered for admins:
1) Fix price per month, regardless of the number of tasks, if there are a reasonable number of tasks, consider that you have a permanent employee on a fixed salary.
2) For tasks, each task is negotiated and paid separately, not by the hour, but by task.
There are combinations of these methods, but rarely, because. it is inconvenient to consider what is included in the fixed price, and what is at a separate rate.

Answer 4

1) Yes, in general, nothing, the contract in the end will not really help you if the employee is remote and messes up, you won’t be able to shake off a lot of money from him, in fact, he only answers with a salary.
2) I personally prefer when there is a small fix + hourly.
3) Fully falls on your professionalism, but in general, you need to choose an experienced and honest person.
Well, I’ll advertise myself a little, I’m in the top 5% of freelancers on Odessa
pumainthailand.com/congrats-roman-you-are-in-our-top-5

Answer 5

or a contract from the SPS for the provision of services with the obligatory indication of control points, prices, etc. or transition to subscription service in the company