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Yuri Trif2018-08-01 22:13:09
Yandex
Yuri Trif, 2018-08-01 22:13:09

How to delete a domain in Yandex.connect?

I tried to create mail on a domain in Yandex. Immediately redirected to Yandex.connect and changed authorization. Didn't notice. I confirmed the domain and only then saw that the link was to my account instead of the client's account. Moreover, the domain itself, although it was confirmed and the settings on the server with Yandex MX records, but the MX gave an error. But that's not the point. There is no way to delete a domain, to untie it too, because. he is the only one. I wrote to the support service. After hours of waiting and instructions. I decided to add one of my domains to my account and make it the main one. Made. The domain is gone. Where to administer it is unclear now, I still can’t untie the past. Tech support has been silent for more than a day. Maybe someone has already experienced this. There are options how to be?

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3 answer(s)
D
dsmaslov, 2018-08-02
@yutrif

It was like that. support will unbind the domain in this case, you just need to wait.

D
donlordhan, 2019-01-14
@donlordhan

https://yandex.ru/support/connect/troubleshooting....
Now our service has the ability to delete a domain on its own, even if it is the only one in your organization.
If you want to remove your domain from Yandex.Connect, please do the following:
1. Go to the Organization profile section
2. Click the ... icon (three dots in the upper right corner of your organization's profile)
3. Select "Remove organization".
This can be done if:
1. Do this from an external administrator account of the [email protected] type
2. There are no user mailboxes on the domain (the organization's common mailbox of the [email protected] type will be deleted automatically when the organization is deleted)
3. The domain has never been connected to paid services in Yandex.Connect (Tracker or Advanced plan)

M
marra123, 2018-09-14
@marra123

The situation is the same. Only 6 domains from mail for Yandex were automatically transferred, and each domain as a separate organization and has its own virtual administrator, since I have no access to this from anywhere and in two months I looked through everything that is possible and instructions from Yandex and from users.
Correspondence with Yandex Connect did not bring success, as they answer once a week or even completely forget.
As a result, even they wrote their own way to delete domains.
Creating an unnecessary free domain in the ml zone
After adding, a button appears to set the subdomain as the main one, and your real domain can be deleted.
In general, I don’t know, a bug with automatic transfer or what it is, I wrote to Yandex about it.

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