How to cut off data collection in jivosite window?

Question

Marketing

when you send the first message for the session in the online consultant window, the live site offers to leave your contacts. the owner of the site (my client) is furious about this, believes that it repels people (in fact, he is not quite, but he is right), but does not know how to turn off the collection of contacts. So, me too) I dug in the help center and all sorts of settings, but did not find how to do it. I may be dumb, yes, but still, who knows, tell me how you turned it off)))