How to cure Compass 3D v17 appcrash c3d.dll?

Question

DLL

The compass does not start a priori. It just doesn't show anything. DirectX updated, C++ too. The version is official, but has also been tested by a pirate practitioner. The results are similar.
I tried deleting the folder in % appdata% as I tried, which, again, did not work. Initially, this made no sense.
I even tried running the portable version of the 3D compass. There are troubles that you don't want to touch.
According to general information, it is clear that the program swears at c3d.dll , which I also tried to delete and install a new one.
The event viewer shows the following:

Имя сбойного приложения: KOMPAS.Exe, версия: 17.1.0.4984, метка времени: 0x59649f77
Имя сбойного модуля: c3d.dll, версия: 2016.0.10115.7, метка времени: 0x595cccea
Код исключения: 0xc0000005
Смещение ошибки: 0x00000000000025e3
Идентификатор сбойного процесса: 0xf14
Время запуска сбойного приложения: 0x01d451dcfa3e732b
Путь сбойного приложения: C:\Program Files\ASCON\KOMPAS-3D v17\Bin\KOMPAS.Exe
Путь сбойного модуля: C:\Program Files\ASCON\KOMPAS-3D v17\Bin\c3d.dll
Идентификатор отчета: ab7d48b9-6565-4fd5-87af-dea5d76189ee
Полное имя сбойного пакета: 
Код приложения, связанного со сбойным пакетом:

This is a problem on a laptop. Worth stock Win 10 . The driver is in order, everything is tip-top. The compass does not turn.
On a stationary with Win 10 , there is no such problem, it works perfectly.
Even with the rights of insanity, I copied the contents of the program folder on the hospital and re-uploaded it to the laptop. As expected, the result is zero.