How to convince technical support to open ports to the Router?

M

Mizoto2020-01-09 22:50:13

System administration

Mizoto, 2020-01-09 22:50:13

Good evening. I always had a GPON Terminal at my house, I had access to it locally and the provider also had access remotely and no one else. Now the provider has updated all the firmware or some settings and I can’t connect to my GPON Terminal at all. You need to call the provider and ask to open a port for example http 80 and they ask the reason why I want to open it. I don't even know what to say here, please help. Somehow, it was not usual to always have access to my GPON Terminal, and now this.

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4 answer(s)

A

Artem @Jump, 2020-01-10
Tag

they ask the reason why I want to open

Well, just say - I need it, but why I need it is none of your fucking business. Only and everything.
If they don't, change providers.

F

fdroid, 2020-01-10
@fdroid

There is only one option: ask technical support to switch the terminal to bridge mode and after it install a regular router, with which you can do anything.

V

Vladimir Korotenko, 2020-01-09
@firedragon

Buy a router let it be mikrotik hap ac lite and set it up.
As a rule, routers of providers suck from the tplink series

C

CityCat4, 2020-01-09
@CityCat4

Rostelecom? No way, if their router.