How to comprehend the administration of 1C?

Question

System administration

I don’t understand anything in 1C, but recently the company switched to 1C: Integrated automation and everything became bad, everything slows down, despite the fact that the server is not even half loaded, mail suddenly stops leaving, people somehow block documents for themselves from time to time, and all this needs to be dealt with.
Does it make sense to look for and go to 1C administration courses or they won’t help much and you have to poke around in all this yourself, look for and read documentation, torture friends?

Answer 1

1) KA itself does not appear in firms. To run it, contractors are needed to perform settings and transfer the accumulated information. If contractors are still working for you, then you need to pose a question to the management with an edge - either they set up comfortable work for 1C in your company, or you do not close the acts to them and do not transfer money. If you have already screwed up and accepted the work in such a worthless form, then look for new contractors for optimization - yours clearly do not have enough qualifications, otherwise they would have done everything humanly right away.
2) If the management allocates money for courses, then it’s worth going. Expand your horizons. But you won't get qualified to solve your problem. Platform optimization is the next step in educating 1C nicknames after they have mastered all the mechanisms of the platform. Examining the logs and using a profiler does not fix the problem, but only points to subtle places that need to be redone.
3) The work of your mail server does not depend on 1C in any way (unless you set up endless spam mailings). But the brakes in the work of the mail server, if it is physically on the same machine with 1C: KA, this is already a wake-up call. Do not care about loading the processor - what's with the queue to the disk? You may be short on swap ram or just old slow screws that are long overdue for an SSD.

Answer 2

Before it's too late, try to persuade management to outsource. To delve into it yourself is a direct road to hell.

Answer 3

1) 1C is a SINGLE-THREAD program. The more GHz percent, the better it works. Always. Tested on almost 150 different configurations and over 600 databases.
2) If there are more than 5 users, only SQL, any.
3) All configurations (from the standard ones) on the last-penultimate BSPs slow down until all possible registers are loaded into the cache, i.e. you open the document for the first time, it opens for 5-10 seconds and then all subsequent times in milliseconds, etc. applies to all menus and more. This was done intentionally to reduce the load on the enterprise server. But there were bugs leading to cache corruption.
4) No synthetic tests will simulate real work even by 0.05%, only real tests.
5) If the brakes interfere with you, hire 1snikov and let them forward the code to a less universal, but more productive one. Alas, the manufacturer compensated for performance with versatility.
6) Administration-programming courses You need to understand what programmers are trying to tell you and learn how to read bug reports and changes in updates. Becoming a programmer is definitely not worth it if there is no desire.
ps about Gilev, I can say that his tests are outdated and he has only been raking in money for a long time, but there is no benefit. This is not only my opinion, but I also supported my own with tests by sending them to Gilev's team. Of course, it is worth reading it to understand the basics.

Answer 4

Relax, decompose the problem and describe it to us and to ourselves.
you did not mention either the characteristics of the system (hardware, users, database size, type of DBMS server) or the topology (where is which server, where do users run their clients), whether a web client or a desktop client is used, what is still hosted on the server (since mail well, in general, it shouldn’t give any load and no braking - this problem is not directly related to 1C), they usually write versions of all software, etc., etc., it’s
also completely incomprehensible, because they don’t put such a thing just like that, so why not you do not ask questions to those specialists who did your installation?

Answer 5

everything slows down, despite the fact that the server is not loaded and half

Do you have 1s in a file or server version? Database size, number of users?
What do you mean the server is not loaded? What OS is on the server, how much memory, how many of them are free, CPU load, disk queue?

Answer 6

I do not understand anything in 1C

do you need it?
You want to understand this, improve your skill. Then study.
Where to start, I recommend that you get acquainted with the basic basics of programming. Gilev's free courses are suitable for this. This is to understand how 1s configurations are written.
But then you can go to the system part of courses like this 1c.ru/rus/partners/training/uc1/course.jsp?id=231 and grow to the level of "1C: Technology Expert"
Considering 1c everywhere, for whom it works a lot of shit too. These skins will come in handy too.
Materials:
https://its.1c.ru - all official info, incl. documentation on
thematic sites / forms where you can ask questions)

Answer 7

everything slows down, despite the fact that the server is not loaded and half

look at the load of the hard drive, most likely the reason is in it