How to change user data?

Question

Electronic accounting

Problem with zakupki.gov.ru. Today I encountered such a thing: an employee recently got married, changed her last name ... After some time, the public procurement site stopped letting her in, accompanying her with the message "waiting time exceeded." I went
into the closed part, tried to re-register the certificate, to which the site successfully informed me that the user data did not match the data from the certificate (the last name did not match). Wasted everything that is possible ...
Thoughts end. What to do in this situation? Knock on the tax / treasury? Or is there a secret?

Answer 1

Who issued the certificate? Some kind of center here and knock