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Roman Govorov2019-11-06 17:37:00
Bitrix24
Roman Govorov, 2019-11-06 17:37:00

How to assign responsible for a lead (ASSIGNED_BY_ID) greater than 1?

I am integrating applications from the site into bitrix24, everything is ok, but ..
You need to appoint a person responsible for the Lead, but if he is not online or he is not there, someone else needs to be responsible for the lead.
Is it possible to implement this?
Or make it so that the lead is available to everyone and, upon arrival, sends notifications to those managers whose ID I specify

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1 answer(s)
J
Julia Bedrosova, 2019-11-06
@RGameShow

You can make an ordinary employee of the department responsible, then this lead will also be available to his boss (this is configured in the rights to CRM). No other way.

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