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juki2012018-03-10 19:37:19
Upwork
juki201, 2018-03-10 19:37:19

How to ask the customer to close myleston?

Hello. here is the crux of the problem. I received an order for an illustration of a children's book. Broken down into several milestones. In the first one, I had to complete 13 pages. Having completed 8 pages and their customer approved, I am waiting for new descriptions for the next pages, and the customer, referring to being very busy, has been pulling for the second month and cannot tell me what I should draw on the remaining 5 pages. Tell me how can I influence the customer or is it possible to close this Mileston myself with the deduction of these 5 pages?

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3 answer(s)
Z
ZERGE, 2018-03-10
@ZERGE

If the money is for a milestone in Exrow, then click Submit Work, and in two weeks this milestone will be automatically approved and the money will fall into your account.

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Ilya S, 2018-03-10
@Stalinko

Since you worked on a fixed price, then all your relationships are regulated by you. The most positive way out for you would be to agree to pay for the work already done, and postpone the rest until he has time. Those. you need to change the first milestone and complete it.

P
Puma Thailand, 2018-03-12
@opium

Write all the same to the customer, not to us

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