How long does it take to diagnose a MacBook?

R

Raul Abdullin2015-08-05 17:11:48

macbook

Raul Abdullin, 2015-08-05 17:11:48

Hello everyone,
Another topic about the MacBook :( For a year, he visited me for almost 99 days in repair and again the problem.
The device freezes either completely or partially for a few seconds.
Recently, this problem has become more frequent.
I took it to the Apple service center. They took it away MacBook for 20-30 minutes, as a result, the service specialist said that no defects were found in the hardware.At the same time, they did not give me any certificates.Question
: Is it possible to diagnose the hardware in such a short time or was I technically merged?

Reply

Answer the question

In order to leave comments, you need to log in

5 answer(s)

I

Ivan, 2015-08-05
@LiguidCool

At the same time, they did not give me any acts.

You've answered your own question.
In general, depending on what kind of malfunction they were looking for. For example, if it freezes either completely or partially for a few seconds immediately after the start, then diagnostics = start time (let's say 20 seconds) + a few seconds .

S

silverjoe, 2015-08-05
@silverjoe

Quite, they could have time to drive the iron test.
Provide the configuration.
The symptoms are similar to a lack of memory, but if swap is also disabled .....
Or HDD.

B

BVadim, 2015-08-09
@BVadim

If we are talking about the Russian Federation, then I advise you to pay attention to article 18 of the Law "On Protection of Consumer Rights".
The reason for the termination of the contract of sale may be:
"the impossibility of using the goods during each year of the warranty period in the aggregate more than thirty days due to the repeated elimination of its various shortcomings."

V

Vlad, 2015-08-15
@wildvampir

There is an Apple Service Diagnostic utility that tests the hardware and it seems to be within the time you specified without any problems.
but in general three months is a lot and I think you need to heed the advice of BVadim , especially since I recently read an article about this and everything was decided in favor of the buyer

O

Onion_Nion, 2016-09-01
@Onion_Nion

Of course, you were carefully “leaked”, since you cannot conduct all the necessary tests in 20 minutes.
Your MacBook was opened, turned on and off, and then handed to you.
I advise you not to spend three months waiting, but to contact http://aplservice.rf I repair
their Apple equipment and do not suffer while waiting.