S
S
sim3x2014-12-19 00:51:12
Toaster
sim3x, 2014-12-19 00:51:12

How does the "Report" button work, is it any good?

I don't feel the return of the complain button. Generally. I use it as a "cry from the heart" during facespam. I would like to see a real return on the performed civic duty. including rejected applications.

A response that is purely sarcastic or trolling should be deleted. Any content is being removed from us now thanks to the accumulated user complaints. If he is not deleted, but instead gains a lot of likes, then the community has not yet learned how to separate flies from cutlets, does not press the "Complain" button. It takes time to learn how to deal with such content effectively. But what's for sure, here the impulse of rejection should come from the community itself , and not from the moderator.
Maksim Karakulov [@]karaboz
Bold is a wrong idea. The community does not see the picture as a whole, just as in the middle of the crowd it is not clear where the people standing at the beginning have come.
The answer for me will be a clear strategy for dealing with complaints.

Answer the question

In order to leave comments, you need to log in

2 answer(s)
M
Maxim Karakulov, 2014-12-19
@sim3x

How it should be
We should eventually come to the conclusion that any content will be moderated by the community itself, with the help of collective voting.
The role of the moderator will be reduced to a minimum: he will only make decisions in emergency situations, for example, when you need to block someone's profile (whose content is blocked by the community, but the person does not change his behavior), or make a final decision on an issue, the opinion of which in the community is ambiguous (for example, an edit war begins), or when there is obvious sabotage associated with clone breeding.
It is impossible to come to this at once, we are moving in stages. Now our community leaves complaints, but the final decision to remove content is made by the moderator. This is due to the fact that there is still a lack of complaints, and in automatic mode, content will be removed very slowly (if at all) if we wait for a single-digit high number.
How moderation works now. Each new complaint raises in the admin panel the entity that is being complained about, and the moderator sees the total number of accumulated complaints about this entity. Typically, if the number of complaints is 1, the entity is ignored, but if there are 2 or more complaints, then the entity is taken into account and a decision is made. If there are a lot of complaints, it immediately catches the eye and the decision is made faster.
The further development of this system is seen as follows. First of all, we will start notifying complainers that the moderator has deleted the entity that the complaint was received on. This is the minimum kickback of the system, that your efforts have been beneficial and have been in demand.
Next, we will evaluate such content quality control efforts and record them as user contributions or award rewards. But here we need to wait a bit until we introduce the functionality for collective editing of tags, questions and answers. Because often, instead of complaining, it would be better to simply offer your edit to the content author.
And finally, we will transfer the complaints system to automatic mode, when decisions will be made collectively by the community itself, bypassing the moderator.

G
grabbee, 2020-11-22
@grabbee

I use it as a "scream from the heart" during facespam

Community doesn't work that way. If you want it to work, it needs to be taught to the whole community from the very beginning and in its entirety. This button should be visible from everywhere and to everyone. Its purpose should be obvious to everyone. When a "Situation" arises, any User must understand the algorithm and the essence of their actions.
If this button is hidden or appears by itself according to some algorithms you have invented. Even if it is gray and blends into the background, it won't work. Hidden behind three dots or a burger? - It won't work at all and never, forget... A couple of times a year, when you find and solve the problem yourself, you will find a couple of complaints about it in your system organized in this way.
Even when this button is visible and has an accent, the "learning" lag in the community is at least a few weeks. According to my observations, the introduction of a certain "social" feature from the start to its conscious use by the community took up to several months. Therefore, the strategy of activating such a "social program" purely for the duration of the attack is nonsense, and will never work.
Your Necromancer...

Didn't find what you were looking for?

Ask your question

Ask a Question

731 491 924 answers to any question