How can the element of service evaluation on a ten-point scale be improved?

Question

User interface

Often I meet a similar solution to this problem:

Are there any alternatives?
Taking into account the fact that you need to check that the field is filled, that is, there is no initial value.
I think the usual range slider is not suitable, because there is an initial value.

Answer 1

This is all superfluous, the correct option contains exactly 2 buttons: :-) and :-(
Look, for example, at the assessment consoles in the offices of the Savings Bank.

Answer 2

I would suggest replacing the 10-point scale with 1-3 closed questions, because the scoring will not be able to give you direct information about what exactly was good or bad. And whether it was really good or bad: everyone will have their own score in points, because. 7 points for one person is not the same 7 points for another, so it is better to get rid of these comparative characteristics. What does "good service" mean? It's different for everyone.
Closed questions are better because it is much easier to answer a person "yes" or "no", and you will also get much more objective information than in the case of a ten-point assessment. The only difficulty is that these questions need to be formulated as specifically as possible.

Answer 3

This is all 100% true.
But still, if the client rests?

Answer 4

I think that a slider of this kind would fit:
Only the styles should be corrected and screwed through JS text