How can I reset the pin code on the phone?

Question

Passwords

In general, I have a phone, it asks me to enter a pin code, I actually don’t know it. So, the phone model is LG Ray X190, of course, the first thing that came to my mind was to reset the phone to factory settings, read how, and on the item "press and hold Volume (-) and Power together for a few seconds" I have nothing happens, that is, nothing at all, the screen does not even light up. Please tell me if there are any other ways to remove the pin code from the phone, maybe there are programs that help with this, I don’t know, who knows, please help.

Answer 1

lg-smart.ru/polnyj-sbros-dannyx-na-smartfonax-lg.html

Answer 2

A factory reset will erase all data from your phone. Vol- + Power is the standard way to boot into recovery, of course the phone must be turned off :) It is impossible to "remove" the lock code while saving the data.