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How can I diagnose the cause of a PC freezing with OS Windows?
Good day everyone, the question is asked very generally, and more specifically, it is:
HP Proliant DL360p gen8, on it - Windows server 2012 R2 x64
Periodically, about once a day, the system freezes, not just falls off the network, but it freezes, I go through ILO - black screen, in the system event logs: before freezing - no Error or Critical level events, after reboot appear:
1. Critical Kernel-Power Event-Id - 41
2. Error SNMP Event-Id - 1500
3. Error NETLOGON Event-Id - 5719
4. Error Storage events Event-Id - 1204
5. Error HP Smart Array Event-Id - 8
6. Error HP System Event-Id - 1001
(In ascending order in time)
After that, the server works properly and without problems for about a day, after which it freezes again, without a bluescreen, without any error messages, without creating any dumps, i.e. not even analyze anything, and it hangs at about the same time, which is strange.
Tell me if there is any software so that you can run it and it would log with a customizable frequency a log of everything that is possible in the system - the operation of all equipment and software
in order to analyze from the logs what happened in the system immediately before the freeze, what could cause it
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You must first decide whether the cause of the problems is in the hardware or in the software? Did it start after some changes? Software installed, updated? Has the load increased, for example, there are more users?
Try to transfer the work to another hardware, and start to scoff at this, gradually changing the load and reducing (literally disabling / deleting the applications in use).
Run linux, it sometimes has something useful in its logs at the time of death, by the way, you can transfer windows to a virtual machine running on this machine (I won’t say that this is correct, but for example, if you need to work and there is no other machine). BUCKUPS! definitely no options.
The most difficult problems to catch are hardware
Ps with a finger in the sky, go into the BIOS and disable everything related to ACPI for example
If you have problems even through ILO, then what is the demand from the OS?
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