O
O
Olivkos2020-11-16 15:51:15
JIRA
Olivkos, 2020-11-16 15:51:15

How can I change the task status from "Done" to "To DO" when a user adds a comment?

If the task is closed, and the user who left a comment on it writes to the mail again, how to set it up so that the task is automatically assigned the status "To DO"

Answer the question

In order to leave comments, you need to log in

2 answer(s)
I
icef, 2020-11-17
@Olivkos

plugin - https://marketplace.atlassian.com/apps/1211836/aut...
trigger - commented
condition - JQL condition to "status = DONE"
and then perform the transition you need from done to todo
5fb382b290464640729644.png

O
Olivkos, 2020-11-17
@Olivkos

Thank you! Is there a way without using the Server plugins, but only with the tools available for the Cloud subscription?

Didn't find what you were looking for?

Ask your question

Ask a Question

731 491 924 answers to any question