Help navigate the online support systems on the site

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gangsta2011-06-30 10:29:06

Technical support

gangsta, 2011-06-30 10:29:06

We need an online support system (dialogue with the operator) for a Russian-language site. Tried to search and register, but already lost in all its diversity. Watching everyone has no strength.

Tell us who uses what, which service is better?

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6 answer(s)

M

Melanitsky, 2011-06-30
@Melanitsky

Used and advise:
- for Russian-speaking siteheart.com/
- for the world www.providesupport.com/

V

Vlad Zhivotnev, 2011-06-30
@inkvizitor68sl

I use talkdriver.ru/ , operators answer users in jabber. I quite like it.

S

sskalmykov, 2011-06-30
@sskalmykov

And I would also recommend this: mibew.org/
I myself use www.zopim.com/ because. I don't need more.

D

Denis Turenko, 2011-06-30
@Dennion

I use Rustalk . Of the minuses - sometimes the server crashes and you can not upload a file to clients and there is no registration, of the pluses is a powerful Windows application with a bunch of statistics and functions. In principle, based on the fact that they adjusted it for free as an advertisement, I am satisfied.

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getnaked, 2011-06-30
@getnaked

Not so long ago I wrote - " Online consultants ", in the comments there are many links to systems.

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utkonoscrew, 2011-06-30
@utkonoscrew

The simplest and most natural online support system for the user on the site is icq.