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Exim - broken pipe. Whose side is the problem on?
Good afternoon!
There was a problem sending emails to one domain. Exim log says:
H=mxs.h*z.ru [1.2.3.4]: mxs.h*z.ru [1.2.3.4]: Broken pipe
exim -q -v
LOG: MAIN
Warning: purging the environment.
Suggested action: use keep_environment.
LOG: queue_run MAIN
Start queue run: pid=99934
delivering 1c7gl7-000AGI-Np (queue run pid 99934)
Connecting to mxs.h*z.ru [1.2.3.4]:25 ... connected
SMTP<< 220 **********************************************************************************
SMTP>> EHLO mail.b-a.ru
SMTP<< 250-mxs.h*z.ru Hello [2.3.4.5]
250-SIZE
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-XXXXXXXA
250-AUTH NTLM LOGIN
250-8BITMIME
250-BINARYMIME
250 XXXXXXXB
SMTP>> MAIL FROM:<[email protected]> SIZE=403400
SMTP>> RCPT TO:<[email protected]*z.ru>
SMTP>> RCPT TO:<[email protected]*z.ru>
SMTP>> RCPT TO:<[email protected]*z.ru>
SMTP>> RCPT TO:<[email protected]*z.ru>
SMTP>> DATA
SMTP<< 250 2.1.0 Sender OK
SMTP<< 250 2.1.5 Recipient OK
SMTP<< 250 2.1.5 Recipient OK
SMTP<< 250 2.1.5 Recipient OK
SMTP<< 250 2.1.5 Recipient OK
SMTP<< 354 Start mail input; end with <CRLF>.<CRLF>
SMTP>> writing message and terminating "."
LOG: MAIN
H=mxs.h*z.ru [1.2.3.4]: mxs.h*z.ru [1.2.3.4]: Broken pipe
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The problem was found in Cisco ASA, namely in ESMTP inspection. Disabling the feature restored mail flow. The specific reason remains unclear.
Broken pipe is a broken connection. It can cut the firewall or an error in the firmware of the router (this was observed on Cisco). There may be a problem with the MTU size. But, most likely, the receiving server just does a drop.
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