Crash Outlook2016 when creating a new profile. How to fix?

Question

Outlook

Good afternoon! There is a problem: for some users, when setting up (creating a new profile) mail on Outlook2016, the program crashes and the profile is not created. Microsoft even has a KB on this topic: https://support.microsoft.com/en-us/help/3119083/o...
But the recipes from it do not help. While I'm flying by turning off the proxy - setting outlook - proxy.
Mail - Exchange2016
Proxy on pfsense.
How can the problem be finally solved?

Answer 1

To add eksch of the server on clients to the list of exceptions bypassing a proxy?