Choosing a CRM system?

Question

CRM

Hello. There is a small company with a mad desire to implement a CRM system. Users 10-12 people maximum. The functionality of the system is standard (cases, reports, diagrams), binding to telephony is desirable
Z.Y. Free versions are also considered

Answer 1

for the first CRM system, Amo is quite suitable. You will work in it for six months, accumulate a wish list and then you will already choose a "real" system with the possibility of deep refinement

Answer 2

amoCRM - expensive, but the entry threshold is minimal
bitrix24 - cheap, but before you work you have to bother
other CRMs have not tried.

Answer 3

I would try Bitrix24. There is a free version, you can start using it absolutely free. It is also cheaper than all the others, because. no need to pay per user. In terms of CRM functionality, like everyone else, but a bunch of all sorts of other chips such as project management, a shared disk, chat and telephony integrations.