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Anna Bakurova2017-11-28 11:37:27
network hardware
Anna Bakurova, 2017-11-28 11:37:27

Charging fails, why? And what does the light signal 5 white 3 red mean?

Problem:
Dell XPS 15 9560, I bought the device about 8 months ago, the charger is native, the battery is native, they did not hand over the repair for this problem. There was a replacement of RAM for 2 to 16 and SSD for 1TB six months ago, the problem appeared about two weeks ago, maybe less.
When connected to power, it temporarily displays the charging indicator on the device, then it goes out, and the system displays the icon for connecting to the network (plug near the battery), but there is no animation and the message "Charging is not in progress" appears. This can happen both when the charger is turned on and off, and after some time after being connected to the power supply. Problems with the port, I think, should be excluded. The BIOS gives an alert something like "Unable to recognize the battery".
I read on the Internet that it can help:
take out the battery, hold down the start button, insert the battery.
I will try today, but I feel that it will not help, since this model often has problems with firewood and I assume that the problem is in them. On the hotline, they answered me that the problem is more likely in the motherboard, which I doubt, after reading a large number of articles about this, it turned out to be a common Windows problem.
I'm interested in two questions:
1. What does the battery indicator light on a laptop mean 5 short whites 3 short reds (orange) after a repeat break. This happens when the device is turned off when connected to power.
2. What is the most likely problem and what can be excluded if the computer recognizes the charger when trying to turn off - turn on the power 1-30 times.

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7 answer(s)
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Seream Aggo, 2019-11-05
@SereamAggo

Stupidly it was necessary to put the VPN in the "Interface" Place WAN and that's it.

D
dollar, 2019-09-11
@dollar

The router is just too smart. He understands that the appeal will be to him, and immediately translates your appeal to himself. Only in this case the appeal itself changes. From external it becomes local. And there are no redirection rules for local access. Here comes the web muzzle.
And how to bring port forwarding to mind, see other router settings and how you connected it. In appearance, everything is fine. So keep diagnosing from different angles, experimenting and testing results until there is success or enlightenment.

V
vreitech, 2019-09-11
@fzfx

problem when accessing when the client and server are in the same local area network?
When you try to connect outside via the Internet, everything works?
if the answer to both questions is "yes" - you need to configure NAT loopback on the router:
https://en.wikipedia.org/wiki/Hairpinning
https://en.wikipedia.org/wiki/Network_address_tran...
if it doesn't work outside , not from the inside - most likely port 80 on the external interface was taken by the router, look for how to disable it.

E
Evgeny Petryaev, 2019-09-11
@Gremlin92

Raise the web server to begin with, why do you need port 29000?

K
Kulver_stukas, 2017-11-28
@Kulver_stukas

Problems with the transfer of information from the chip encoding "native charging". Either the chip itself is out of order (out) or a bad contact in an additional pin in the plug / socket. If you are not strong in hardware - in the service.

S
slavantich, 2021-11-22
@slavantich

Faced the same problem, though I have a DELL inspirion 7567 laptop, but as an option it can work and help someone. You can try to reset the BIOS or CMOS memory and clear the NVRAM on your Dell computer, here is the link . Or you should try the BIOS recovery option on a Dell computer or tablet (select laptops on the page), but this option did not help me. I really thought the problem was with the power relay and therefore ordered a second charger. After the second charger did not work, I began to look for solutions on the Internet and, oddly enough, I found it on the official DELL website. Now I have two working chargers...

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