Can I chat in Russian on Upwork?

Question

Upwork

Good afternoon. If you come across a customer from the CIS. Is it possible to communicate with him in Russian on upwork? or is it prohibited?

Answer 1

This is not prohibited, but in the event of a conflict, UpWork is unlikely to judge you. On the other hand, it is not forbidden to use other messengers.

Answer 2

I communicated, but the cover letter was still written in English. I don't think it can be banned.

Answer 3

Well, why not? A question of elementary convenience :) Communicate. Yes, here we were talking about arbitration, I saw it several times from the side of the customer, and heard from those who spoke on the side of the performer - IMHO, arbitration takes money and calls for reconciliation of the parties, not that he read your correspondence much there. Of course, you can write a cover in English, but you can’t understand the essence of the claims from there, you can’t find out the special details, and therefore such a solution. If in doubt - just do not work specifically with this person, well, or outside of Upwork on other agreements.