Call Center - Asterisk - 1C?

Question

Asterisk

Good afternoon!
Tell me who faced a similar task, you need to create a Call Center with call recording, call distribution, etc., which is basically a banal task. How the whole thing was spliced ​​with 1C (reporting on calls, missed calls) by operators. You can listen to the recording immediately from 1C and so on. Who faced? Who implemented? There are examples?

Answer 1

Several options, search in Yandex for the word "Simple calls 1C"
1c.ru/news/info.jsp?id=17280
Here is an overview of integration options:
https://habrahabr.ru/company/myasterisk/blog/127925/

Answer 2

here is a description of the completed project

Answer 3

It turns out either to integrate the current DB with a third-party configuration. I forgot to add the Retail database entirely self-written.

Answer 4

We have been implementing for more than 5 years, solutions are certified in 1C.
MIKO telephony panel for 1C
Our competitors to look at when choosing a solution.
Telephony panel Simplit
1C-Rarus: SoftFon, Prof.
BIT.Phone
Simple calls
As far as I know, no one has done ready-made call centers on 1C yet, but a call center can mean different things. Contact us to discuss.

Answer 5

We have experience, we just select a separate Call Center module inside 1C. Interesting, ready to talk!

Answer 6

Do you have an opportunity for integration in 1C?