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Konstantin2013-05-23 11:08:33
Computer networks
Konstantin, 2013-05-23 11:08:33

Blocking the TP-Link forum by the provider Rostelecom

Given:
One of the largest providers, Rostelecom (formerly Domolink), blocks the official Tp-Link technical support forum without any reason. TP-Link knows about this, but they can’t do anything.
Technical support operators of Rostelecom, after lengthy persistent calls asking to resolve, or at least comment on the situation, moved from statements like “we never block anything, except for prohibited sites” to statements “the problem is clear, according to rumors, it should work by autumn.”

Question:
How can this situation be resolved? Whom to beat? Where to write?

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4 answer(s)
L
leon_ti, 2013-05-23
@SimplyKot

Complaint to Roskomnadzor on violation of the rules for the provision of telematic communication services.
But, given the scale of the offender, this will not give much effect.

S
suslayer, 2013-05-23
@suslayer

I am in the Kaluga region, the forum also does not open, without any messages about blocking. Also, google apps for domain opens every other time. Read more here .
This "company" can not be broken. There is no one responsible for anything. Problems are always piling up on each other. Constantly some kind of work, information about which appears retroactively. The situation is completely normal when the provider's DNS goes down in the middle of the working day, for an hour and a half, or there is simply no traffic when the session is up. Any negative feedback from forums owned by the company is deleted. Advice in technical support is either from the series “restart modem / turn off antivirus”, or we do not have such information (about blocking). It is useless, a lot of nerve cells have already been SPENT on problems with this "company", the result in most cases is zero.

S
Stepan, 2013-05-23
@L3n1n

Does the address ping at all?

The situation is completely normal when the provider's DNS goes down in the middle of the working day

Perhaps the problem is really in their dns? Have you tried setting Google Public DNS? My ISP also has frequent DNS issues.
8.8.8.8 or 8.8.4.4 solves the problem when the provider's dns drops.

P
Puma Thailand, 2013-05-23
@opium

vpn tor proxy and there is no need to write anywhere, our state is already becoming police and religious.

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