Bitrix 24 Choosing a sender for a robot?

Question

Bitrix24

Good day everyone. I create a robot in Bitrix 24: send a letter. In the "from" field, enter the e-mail of the responsible person. If you insert {{Responsible (e-mail)}} then the letter will not be sent. How can the problem be solved? Functions Business processes no

Answer 1

And what prevents you from simply choosing a responsible person without email?