Am I the only one that's so lucky with updating the developer's account?

Question

Apple App Store

As you know, it is necessary to update the developer account in the app store once a year. Filled out all the forms in 30 days, left the card, received a letter

Dear XXX,

Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days.
We'll notify you when your items are ready.

Order Details:
Apple Developer Program
US$ 99

Best regards,
Apple Developer Relations

It's been 2 weeks instead of 2 business days.
Is this normal for them? And what to do in such situations?

Answer 1

Write to support

Answer 2

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