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For starters:
1) Were agents running on hits or on cron? Maybe someone started moving agents to cron and didn't finish the transfer.
2) Are the constants defined: BX_CRONTAB_SUPPORT and BX_CRONTAB ? Maybe the agents were on hits and someone defined the constants and didn't transfer them to cron. Or vice versa defined constants, without parameters below.
3) What are the values for agents_use_crontab and check_agents ?
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