Why is the phone not unloaded from the order in 1s?

Y

Yastr2018-09-20 13:05:27

1C-Bitrix

Yastr, 2018-09-20 13:05:27

Hello, when sending an order from the site, only data on full name, e-mail and address are transmitted to 1C. Phone data is not transferred.
Please tell me how to fix this, it can’t be such that the phone does not transfer the phone from the order to Bitrix regularly?
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