C
C
Capitollium2019-10-28 17:22:43
System administration
Capitollium, 2019-10-28 17:22:43

Why don't printers print via rdp?

Good evening.
Help!
Printers do not print from rdp session, everything worked for years, but today there was a failure!
Printers are both forwarded (redirected) and added by ip/name.
Printers are not network, connected to client PCs via USB!
In the logs:
1) The Print Manager service was terminated unexpectedly. This has happened 239 times. The next corrective action will be taken after 5000 ms: Restart the service.
2) Faulting application name: spoolsv.exe, version: 6.2.9200.22376, timestamp: 0x5a90b3eb Faulting
module name: ntdll.dll, version: 6.2.9200.22376, timestamp: 0x5a90c271
3) An error occurred while initializing \\user\Canon LBP2900 in \\user\print$\COLOR\CNZ007.ICC. Error: 5.Access denied.
. This may be due to system instability or lack of system resources. 4) Entry Function: DrvPrinterEvent, Base Address: 0000000068E60000, Exception Address :
000007FD13E966F8, Exception Code:
ACCESS_VIOLATION
: 6.2.9200.22376, timestamp: 0x5a90c271 Exception
code: 0xc0000374 Error
offset: 0x00000000000da535
Faulting process ID: 0x4474 Faulting
application start time: 0x01d58d9a902db136 Faulting application
path: C:\Windowsvexe\
System32 \SYSTEM32\ntdll.dll
Report ID: e31172f2-f98d-11e9-9450-0cc47acd844c
6) Redirection of additional supported devices is disabled by policy.
What's happening? How to treat?

Answer the question

In order to leave comments, you need to log in

3 answer(s)
R
Roman Molchanov, 2019-10-28
@Dobryak88

1) Restarting the print service.
2) Cleaning up the C:\Windows\System32\Spool folder
3) Restarting the computer.
If the problem is with printers from a certain manufacturer, then clean the system from them, reinstall the drivers and reboot.

M
Mikhail Lyalin, 2019-10-28
@mr_jok

there is also a paid solution in the form of triCerat ScrewDrivers

P
pred8or, 2019-10-28
@pred8or

Why don't half of the printers work over RDP?

Didn't find what you were looking for?

Ask your question

Ask a Question

731 491 924 answers to any question