Why doesn't robokassa return the specified order status after payment?

Question

opencart

Tried all settings. But paid orders go to "missing". Also, there is no information on orders in the user's personal account. In the module settings I set any order status, but the order is still assigned the status "missing orders". I will be glad for any help.
opencart 3.0.3.2

Answer 1

It is with robokassa that I'm not sure what the problem is, but the description suggests the following:
Most likely, the module creates orders with -1 status, and in case of payment verification, a callback should come and the order status should be changed to the one specified in the settings.
You immediately have 2 problems:
1. -1 order status without callback
2. callback apparently does not work
The first problem is easy to solve, if the source code for the module is open, just change the status of the order when creating it to the desired one.
The second problem is possible for two reasons:
1. Callback was not configured in the robokassa account
2. The module itself does not work (look at the logs)