Why doesn't it let me into the control panel on the server?

Question

linux

Hello. Recently, it has ceased to let in the server control panel, there is no access to ftp, as well as to SSH. I wrote to support, everything is ok on their part, but the Internet provider also does not block access, the firewall is disabled. And how can this be, it always worked, and suddenly on Friday evening the provider decided to block access? recently added txt spf to DNS, maybe because of this?

Answer 1

ping passes?
telnet to 22, for example, what does the port say?
have you looked at traceroute?

Answer 2

Are you on windows or ubuntu?