Why doesn't CDR call recording work in FreePBX 12?

Question

Asterisk

Hello! I ran into a problem,
installed Asterisk 12.4.0 + FreePBX 12, it became necessary to keep records of telephone conversations, I allowed records everywhere, but as a result, CDR reports are empty.

asterisk*CLI> cdr show status

Call Detail Record (CDR) settings
----------------------------------
  Logging:                    Enabled
  Mode:                       Simple
  Log unanswered calls:       No
  Log congestion:             No

* Registered Backends
  -------------------
    csv
    cdr_manager (suspended)
    cdr-custom

I'm not strong in telephony, but I heard that the cdr_mysql.so module was needed before ....
Help, please, gurus!

Answer 1

cdr_mysql is outdated
, see if there is a cdr_odbc module:

asterisk -rx "module show like cdr_odbc"
ls -1 /usr/lib/asterisk/modules/ | grep cdr_odbc

if not, let's see what's in the turnips:

yum search asterisk | grep -i odbc
apt-cache search asterisk | grep -i odbc

or collect from sorts