Why does Webvisor behave strangely in Yandex.Metrica?

Question

Yandex.Metrica

Tell me, I can’t figure it out with my site or with the webviser, here are a few questions:
1. The webviser shows that a person clicks on the link of one of the products, and goes completely to another. I do the same actions as the user, everything is ok for me (where I clicked it and it opened). What does it mean?
2. Somewhere the webvisor "records" the user's actions, but somewhere it doesn't, despite the fact that the duration of the user's work on the site is not equal to 0. Why doesn't Webvisor record actions?

Answer 1

1. The counter has a setting for the webvisor: "Recording the contents of pages" it must be set "from the browser". This will solve your first problem.
2. Only some visits are written, up to 1000 items, distributed evenly throughout the day. The webvisor is not a means of total tracking of users, but a means to estimate how this or that interface element works by and large...

Answer 2

1. Well, the webvisor is not visible. It writes the url and cursor coordinates. Then, when you look at the web browser, you look at the current page, on top of which the movement and actions are reproduced according to the recorded coordinates and, accordingly, the actions. If the content is not static, the same selection of goods (filters, just random output in the list, etc.), then cases similar to yours will occur from this.
2. From Metrica's help: "For one site, Webvisor records no more than 1,000 visits per day. Usually, this data is enough to analyze the behavior of site visitors in various sections. The representativeness of the sample is guaranteed by the fact that the recording is made randomly evenly throughout the day." Most likely, this is your case.

Answer 3

Perhaps your page is formed dynamically, so much so that the metric for this link sees one thing, and the user sees another.

Answer 4

1. I noticed such a thing. The user can poke several pages with a non-left button. but a wheel. And then go to another page. As a result, the web browser will first show the history of pages opened in a new tab, as they were opened earlier, and then show the page that the user went to in a particular tab.