Why does a discrete video card not work (not a repeat of the topic)?

Question

Video cards

Notebook H15bw021ur. The specifications say a discrete 4GB graphics card, the Radeon R7 m340 model, and apparently it never worked.
The drivers see the video card and write that it is connected and fully functional, but it is impossible to select this card as the main one. When you select it in the "Switchable graphics adapters" section, the driver writes that the selected application is running on a powerful video card, but looking at the load through the task manager or a third-party application, they show the load on the card is minimal, even the FPS is too low.
The "donut" also gives out during tests that there is no load and the OpenGL rendering is performed by the integrated card. Games do not see discrete at all. I've tried various AMD Crossfire settings, disabling the weak card, removing it as a device, but nothing worked.
If you choose to render on the video card in Blender, then it runs slower than on the processor.
Does it have something to do with OpenGL or something else?
* I will throw off the screenshots in the question (if necessary)

Answer 1

Update bios through the official website

Answer 2

At one time, I solved this by downloading drivers from the AMD and intel website and installing them myself. Then the icon of the utility for setting up the video appeared in the tray, in which it was possible to specify the settings for the programs. In the task manager, it was clear that it was the AMD chip that was being loaded.
In the drivers that the system installs on its own with Windows Update, this was not the case, only intel graphics worked, and the AMD chip hung like a dead weight, although it was displayed in the device manager.