Why can there be other people's data when placing an order in the online store?

Question

Online shopping

I've been scratching my head with this problem for a long time now.

Some buyers, when placing an order on the site, see the data of another buyer, and the cities of these buyers may be different, which means they are not connected in any way. As a result, the buyer changes the data to his own, places an order, and the data of that buyer is replaced with new ones.

I noticed that this only happens when placing an order through the Instagram browser. Has anyone experienced this and how to deal with it? Ideally, of course, to make sure that when going to the site from Instagram, the visitor gets into a regular browser (Chrome, Safari, etc.), but how to do this?

Answer 1

Well, you just have a crooked online store, what can I say, I would even say full of holes.