Why, after updating FormIt, applications stopped showing?

Question

MODX

Hello.
After updating FormIt from version 4.1.1 to version 4.2.1, tickets show an empty window and tickets do not come.

Answer 1

What do you understand by "applications"? How do you collect completed forms, through Formit or something else? (eg FormSave). What version of MODX? Is there anything in the logs after filling out the form? Do letters come?