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Denis2019-06-05 13:05:13
1C-Bitrix
Denis, 2019-06-05 13:05:13

Where to check the frequency of checking mail in Bitrix24 (box)?

It was necessary to change the frequency of checking mail in CRM, mail is connected through a tracker, and is associated with CRM elements, mail drops into leads, etc. I can’t find where to look at what period mail is checked, I found information that mail is checked every 10 minutes in the cloud Bitrix, I suppose it’s the same on the box. But I can’t find how to change it, let’s say from 10 to 3 minutes. Maybe in some kind of php file.

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Sergey, 2019-06-05
@feanor7

You have already been given an answer to the question and a link to the manual, you did not search well
https://dev.1c-bitrix.ru/user_help/service/mail/ma... In
black and white:
Bookmark the mailbox - Check with a period

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