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Alexander Farber2018-01-30 21:56:18
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Alexander Farber, 2018-01-30 21:56:18

Where exactly "must upload new 392x240px rectangular covers"?

Good evening, in the morning I’m already trying to find where I can “download new rectangular covers sized 392 × 240px” as required by the “VKontakte Administration”, to which I sent my iframe game for verification (underlined in red):
5a70bf04db8d4129072737.png
In my “Settings” My app doesn't have that option.
Out of desperation, I tried uploading my 392x240 PNG file in each of the fields found (where I already had files of the correct sizes) -
5a70c01d79fe0135148451.png
but it is not accepted there:
5a70bf6891759039760860.png
Here is the first screen of "Settings": I am
5a70c0f1eb825784317080.png
using the current Chrome browser without ad- blockers on Windows 7.
Please help me figure it out!

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2 answer(s)
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Alexander Farber, 2018-02-03
@afarber

Finally, they answered that they say this is an erroneous message
5a75866cccb88928222655.png

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Ilya Shatilov, 2018-01-31
@FogGetrof

Perhaps they made a mistake with the size... Try to add some screenshots of the application in the paragraph: "Application screenshots" and "Big banner for the "Editor's Choice" block"! Perhaps this will help, since I also do not have such an item in which one could upload an image with such dimensions!

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