Where can I find examples of software systems design technology?

Question

Project management

A course on Software Systems Design Technology has begun at the university, where we study all stages of software product design from meeting with the customer to commissioning and support. So where can you find examples with the most complete description of the process of interaction between the customer and the contractor? Interested in the initial verbal statement of the customer's task, interviews with the customer, etc. There will be examples in Russian or English. Thank you for your attention!

Answer 1

So where can you find examples with the most complete description of the process of interaction between the customer and the contractor?

And here there is a whole range of technologies, ranging from "to please the customer to the greatest extent" and to "how to skillfully trick the customer into loot."
Not exactly your question, but very closely related questions ... read:
Business models in IT manufacturing are
interesting to read: the truth and myths about innovation ...
"time of shameless imitation of progress"
It will not give you examples of your interest, but it will a deeper understanding of the examples that you will find later.

Answer 2

So where can you find examples with the most complete description of the process of interaction between the customer and the contractor?

You must understand that different "subjects" with different levels of task setting can act as a customer, from a single entrepreneur to departments of large IT companies, which themselves will show you a master class on documentation and management.
The verbal statement of the problem is usually accompanied by documentation. If it is not there, then there is no agreement on the object of development, and there is no project. The developer rarely interacts directly with the (under-)project at this stage, because it is fraught.
Documentation is born by collecting requirements and (long) discussion of options/details/cost, subject matter experts, users of the future system, third parties/companies can be involved in the process.

Answer 3

Here is the most complete example of a project management methodology - mahamba.com/ru/regulation-upravleniya-proektami