Where are the voting properties for MODx Tickets?

Question

MODX

Caught in the work site on MODx Revo. I did not work with this CMS, and in the process of familiarization a very urgent question arose.
Reviews on the site are implemented through the Tickets plugin. They have the property "recommend - do not recommend." And after certain manipulations with the code according to the TK, a problem surfaced: after making changes in the review through the admin panel, the state of the property (visually on the site) of the review becomes "do not recommend". As I understand it, the reason is in this piece of tpl.Tickets.comment.one.auth
chunk code :

...
 <div class="feedback__firm bad">
...

And actually the question is where to look for these properties.vote in order to understand why they are not equal to 1