Whatsapp number blocking chance in CRM?

Question

whatsapp

Hello everyone, how much I was looking for straight detailed answers and preferably with practice in real life, unfortunately I did not find it. There is a small company and most of the communication with customers is redirected to whatsapp, new customers per month reach up to 1000/1500 per month, this is the maximum. And now I can’t understand how big the risk of getting a number ban on whatsapp is if no mailings are made and in 80% of cases the client writes first. It seems that, according to the whatsapp rules, it will be very difficult to get a ban during such actions, but I can’t clarify one point, there is an item about emulators and it turns out that if whatsapp somehow understands that a service is used for integration into CRM, then there will be a ban, do I understand correctly? And if you can advise time-tested services for whatsapp integration, I will be very grateful, thank you very much in advance for the answers.

Answer 1

Yes, that's right, WA wants the business to pay money for a legal connection and be subject to strict moderation.
Users have long understood that if you take some care (do not send mailings in the first place), then the risk of a ban is small, but no one can guarantee this. WA at any time can make a random check, can tighten the criteria for detecting unauthorized use of the API, etc., etc. Therefore, if you play this, then I would recommend not using a number for this, which it would be a pity to lose.
And I also recommend studying the official connection option. In fact, it is not as expensive as it seems, especially since there are providers on the market with a very different approach to billing.