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c0yc2015-06-09 11:20:57
laptops
c0yc, 2015-06-09 11:20:57

What is the reason for ASUS X550CC laptop (Windows 8.1) to go to sleep spontaneously?

An intermittent problem occurs with the ASUS X550CC laptop (Windows 8.1). When working in a browser, outlook, etc., the laptop falls asleep, that is, it goes into sleep mode. When you press the "on" key, it comes to life. I will pay attention once again - it falls asleep during active work on it.
The problem, I repeat, is floating, I can’t understand the pattern, because the laptop is a person who sits only in Outlook, Chrome and sometimes launches Photoshop. From the periphery there is only a Logitech M185 mouse. There are suspicions that the wireless mouse and its adapter are somehow involved in this, as a couple of times the laptop went to sleep after installing the adapter. In the event log, there is such a note about this - pastebin.com/wzH5bsYY .
Result of command powercfg -q - pastebin.com/VZh8VCH6
Complicating everything is the fact that the problem occurs either a couple of times a day, or once every few months. This problem is aggravated by the fact that this laptop is not mine, but is with the authorities. There is no way to sit with him all day.
UPD1
In the Power Options, in principle, removed sleep, even at the touch of a button. Previously, when the screen went blank, you press the button 2 (!) times and a password entry window appears.
After I removed in the parameters "when you press on / off to go to sleep", after a dark screen, at least press down - there is no effect. Previously, it was necessary to press the button 2 times (the system went to sleep and exited for 2 presses), so that the laptop would come to life.
Painfully, this line in the logs confuses me, at the moment when the system goes into a black screen.

Driver \Driver\WSDPrintDevice for SWD\DAFWSDProvider\urn:uuid:CCEFD569-C8AC-EAE4-4EAA-2C59E5D2A175/uri:CCEFD569-C8AC-EAE4-4EAA-2C59E5D2A175 stopped power mode change.

I googled SWD\DAFWSDProvider a little and realized that a large number of people have such a problem with Win8.1 and a black screen. Everything hints that a USB device is involved here (and there is only a mouse and an old printer). Moreover, it seemed like a regularity, when a mouse was touched with a hand, the computer immediately went into the astral plane. Updated all drivers to the latest. But he changed the mouse, or rather, the person began to sit on the touchpad (they pulled out the old mouse), pulled out the old HP printer. Now the system has gone to sleep again. Somehow, she is leaving very actively today, perhaps because the person was on vacation and did not turn on the laptop for a long time. Perhaps because of the updates that go to sleep, I just don’t know what to think.
UPD2
Logs still
powercfg.exe -AVAILABLESLEEPSTATES
The following sleep states are available on this system: Standby
(S3)
Hibernation
Hybrid Sleep
Quick Start
The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support standby.
Standby (S2)
The system firmware does not support standby.
Standby (Connected)
The system firmware does not support standby.

powercfg.exe /energy - uploaded to Dropbox
UPD3
90% sure that the laptop does not go to sleep, but the screen just goes blank. Because the keyboard is on, etc. When you press the key once, it turns off and goes to sleep, the second time it wakes up. That is, this turning off the screen is treated only by entering and exiting sleep mode.

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