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Artyom2018-04-20 18:54:14
Freelance
Artyom, 2018-04-20 18:54:14

What if the client wants me to complete the work after the end of the paid time?

I signed up for an hourly contract, the client set the time to 5 hours. But from the very beginning, I said that it could take more than 5 hours to complete the whole job. The client agreed. After that, she corrected the task several times. So far I've worked for her for 5 hours plus 3 hours for free. Now she is writing to me to finish the work or she will put a bad review.
I said that I did not agree to continue working for free and asked to add hours for this and that it was not good for her to manipulate the feedback because I had done all the tasks originally set. She said that I could easily do it at 5 o'clock and she would find a bunch of freelancers to do it.
Question: Am I threatened with something if, after the contract is closed, I tear down her entire site to hell?

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4 answer(s)
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tema_sun, 2018-04-20
@KubrickHabr

Complain to support that the client wants to work for free. Well, in general, all such correspondence should be conducted in the upwork chat.

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Ilya S, 2018-04-20
@Stalinko

Since blackmail has gone bad feedback, then 99% that she will write you just such a review in any outcome. Therefore, you need to decide for yourself whether you need this money or not.
If necessary, then round off the work and close the contract. She is unlikely to be able to get the money back, because. you have proof of work. But leave a bad review.
If reputation is more important, then just cancel the contract, remove the watch and leave. There will be no feedback without money. I would go for this option, because. reputation is more valuable.
I would not count on the third outcome, that she will pay you extra and put a normal review, judging by the initial data.

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Puma Thailand, 2018-04-21
@opium

Well, obviously, in any continuous moments of this kind, you need to write a complaint to the support, manipulation of freelancers with the help of threats of a bad rating is prohibited by the rules

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âš¡ Kotobotov âš¡, 2018-04-22
@angrySCV

Of course, you can / need to meet the client, although I also don’t understand what problems they will agree on a small surcharge, it’s a common thing when additional work is required on changing requirements.
You have the worst situation when the requirements change in the course of work, you, of course, go to a meeting and take on additional work, and then they make a complaint to you that they did it longer or didn’t do what was agreed at the beginning (the setup is shorter).
For 5 hours of work, you can score, delete the project, cancel the project, return the money. Then start negotiations with him from the starting point -> the client will have the opportunity to order work from a more suitable (in her opinion) contractor or from you -> in any case, the client has a choice - he is happy and satisfied, and this is the main thing)
You work long hours, from 5 hours of work you are neither cold nor hot. Let the client choose whether he will pay you extra or order it from someone else.

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