We can't access cisco air cap2602i r k9 via the console port, what should we do?

Question

Cisco

We cannot log in to cisco air cap2602i r k9 through the console port. Console wire + com-usb to it. Rolled up autonomous AP firmware. We try to connect via putty - just a black screen, as if there is nowhere to connect. Access through a web muzzle, telnet, ssh is. The point is working. But you need a console port. I ask for advice on what to do, why we can not go.

Answer 1

Try to set the port speed in putty in accordance with the description of the piece of iron.

Answer 2

Port speed is 9600 by default. Both in the description of a piece of iron and in putty.