Virtual PBX "XVB VirtualPBX": How to configure the connection order of subscribers?

Question

Asterisk

Who has experience in setting up a virtual PBX "XVB VirtualPBX" ? Please help me set up the order of connection of subscribers when ordering a callback!
The system has a standard Click2Call tool that allows you to automatically connect the caller and the called party. But the problem is that the call first occurs on the client, and then there is a connection with the operator.
It is necessary to change the connection order: "So that the call goes to the operator first, and then to the client!" As I understand it, you need to configure incoming routes / IVR ...

Answer 1

variables can be used:
pbx-addr.int/c2c?key=20CDltO_ETUVZY4WyWjT9zA-1408175646&ac=10019&ph=620&user_vars=CRM_DID=88001002221
and in the IVR item that you mapped on c2c call % VAR:CRM_DID %