twitter account hacked

Question

Social media

Yesterday an incomprehensible story happened: I received a letter in the mail that my mailbox on the Twitter account was changed, and I didn’t do it. I
contacted support, saying “Hello. I can't use my Twitter because somebody changed my e-mail and password."
To which they answered that this mailbox does not match the twitter account and there will be no further conversation.
Who faced this?

Answer 1

Last tweet on May 18 from support: Some users may see an unexpected "New email address required" warning on the web. We're aware of the issue and will have it resolved ASAP.
Maybe it's somehow involved?

Answer 2

I have the same nonsense, about a month ago I received a letter that my mailbox has changed on my account. I wrote to support first in Russian, then in English - tickets are immediately closed, and I understand that the issue is not going to be resolved. I don’t even really need a twitter, it’s just that curiosity is tearing apart how the mail could change (really Twitter didn’t send confirmation by letter), I have a mailbox on gmail and SMS authorization is enabled. And it is also interesting why the Twitter support service is not going to do anything in this situation.
Actually, I don’t see a solution to this situation - therefore I will subscribe to your question and wait for intelligible answers.

POST SCRIPTUM

ps: Ах да, теперь меня зовут в этой социалке Владислав Смирнов. И меня как атеиста корежит от того что там висят записи вроде этой:

Answer 3

Twitter is, I rarely use it. Quite often they "break" the account, but the box and data do not change - they just shit in the tape.
Passwords are always long and complex. Mailboxes are not touched. In general, strange things happen.

Answer 4

The same thing happened to me a few weeks ago. In the password recovery form there is an item that will allow you to fill out a form to restore access. There is a name, mail, passwords that you remember (the last ones), etc. I sent and after 2-5 days of waiting, the support sent me a link to change the password, and, accordingly, restore access (and change mail).

Answer 5

I double the citizens, my twitter account was also broken, despite the fact that I don’t even use it, but I’m tied to gmail with 2-step authorization. How this could have happened I have no idea.