The site on Bitrix fell during backup, what should I do?

Question

1C-Bitrix

MySQL Query Error: SELECT DISTINCT B.* ,B.XML_ID as EXTERNAL_ID ,DATE_FORMAT(B.TIMESTAMP_X, '%d.%m.%Y %H:%i:%s') as TIMESTAMP_X ,L.DIR as LANG_DIR , L.SERVER_NAME FROM b_iblock B INNER JOIN b_lang L ON L.LID=B.LID WHERE 1 = 1 ORDER BY B.SORT asc , B.NAME asc [[1021] Disk full (/tmp/#sql_69e_0); waiting for someone to free some space...]
the site kkm-trade.ru got an
error, now it doesn’t enter at all, save me, what should I do? site kkm-trade.ru I made a backup copy of the site, checked the backup in the cloud, everything broke, at first the site worked, but I could not enter the admin panel and the goods did not open now it does not work at all. Tell me what to do? There is access via FTP.

Answer 1

Most likely the hosting has run out of space, go to the /bitrix/backup/ folder and delete old versions of backups (it’s better to download it for yourself just in case)