The problem is in the work of the Rosreestr software. Maybe someone is related?

Question

Data processing

Dear IT specialists! Maybe someone is related to the Rosreestr software, please help! We encountered a problem when ordering paper extracts from the USRN: when PRINTING, lines with important data, names, shares of owners or entire objects are lost. Appeals for the correction of a technical error are not correct, because they involve typos, errors in the text. In our case, the error is exclusively in the program. 2 months we can not receive the document! At the same time, all the data in the database is in place! In our case, a deal for 5 families is under threat, and we are far from alone.